Privacy Policy
Thank you for visiting the Christyswigs.com Website.
Your privacy is important to us and we want to protect your personal
information. This Privacy Policy explains how we collect, use and (under
certain conditions) disclose your personal information as well as the steps we
have taken to secure your personal information. In addition, this Privacy
Policy explains your options regarding the collection, use and disclosure of
your personal information. By visiting the Site directly or through another
site, you accept the practices described in this Policy.
This privacy policy applies to the Site. This privacy policy does not
necessarily apply to any offline collection of your personal information.
Please see below for details. We are not responsible for the content or privacy
practices on any web site not operated by Christy's Wigs to which the Site
links or that links to the Site.
1. Information Collection.
We collect information from you in several different ways on this Site. One
goal in collecting personal information from you is to provide an efficient,
meaningful, and customized experience. For example, we can use your personal
information to:
· help make the Site easier for you to use by not
having to enter information more than once.
· help you quickly find information, products, and
services.
· help us create content that is most relevant to you.
· alert you to new information and products, promotions
and services that we offer.
(a) Registration and Ordering. Before using certain parts of any Site or
ordering products, you must complete an online registration form. During
registration, you will be prompted to provide to us certain personal
information, including but not limited to your name, shipping and billing
address( es), phone number, email
address, and credit card number. In addition, we may also ask you for your
country of residence and/or your organization's country of operation, so we can
comply with applicable laws and regulations. This kind of personal information
is used for billing purposes, to fulfill your orders, to communicate with you
about your order and the Sites, and for internal marketing purposes. If we
encounter a problem when processing your order, your personal information may
be used to contact you.
(b) Email Addresses. Several locations of the Site permit you to enter your
email address for purposes including but not limited to: to register for a
contest or sweepstakes; to request alerts which will notify you of
new brands, new product styles, or other new products; or to sign up for
email newsletters and special offers. Your participation in a contest or
sweepstakes is completely voluntary, so you have a choice whether to
participate and disclose information to us. We use this information to notify
contest and sweepstakes winners and to award prizes. We may post on the Site
the names, cities and states, photos and/or videos of contest and sweepstakes
winners. By entering a contest or sweepstakes, you may be opting in to receive
our email newsletter and special offers and this will be disclosed in the
official rules governing the contest or sweepstakes.
(c) Cookies and Other Technology. Like many sites, the Site employs cookies and
web beacons (also known as clear GIF technology or "action tags") to
speed your navigation of the Site, recognize you and your access privileges,
and track your Site usage.
(i) Cookies are small pieces of information that are stored as text files by
your Internet browser on your computer's hard drive. Most Internet browsers are
initially set to accept cookies. You can set your browser to refuse cookies
from web sites or to remove cookies from your hard drive, but if you do, you
will not be able to access or use portions of the Site. We have to use cookies
to enable you to select products, place them in an online shopping cart, and to
purchase those products. If you do this, we keep a record of your browsing
activity and purchase. THE SITE'S COOKIES DO NOT AND CANNOT INFILTRATE A USER'S
HARD DRIVE TO GATHER A USER'S CONFIDENTIAL INFORMATION. Our cookies are not
"spyware."
(ii) Web beacons assist in delivering cookies and help us determine whether a
web page on the Site has been viewed and, if so, how many times. For example,
any electronic image on the Site, such as an ad banner, can function as a web
beacon.
(iii) We may use third-party advertising companies to help tailor site content
to users or to serve ads on our behalf. These companies may employ cookies and
web beacons to measure advertising effectiveness (such as which web pages are
visited or what products are purchased and in what amount). Any information
that these third parties collect via cookies and web beacons is not linked to
any personal information collected by us.
(iv) As an example, Facebook collects certain information via cookies and web
beacons to determine which web pages are visited or what products are
purchased. Please note that any information collected by Facebook via cookies
and web beacons is not linked to any customer's personal information collected
by us.
(d) Log Files. As is true of most web sites, the Site server automatically
recognizes the Internet URL from which you access the Site. We may also log
your Internet protocol ("IP") address, Internet service provider, and
date/time stamp for system administration, order verification, internal
marketing, and system troubleshooting purposes. (An IP address may indicate the
location of your computer on the Internet.)
(e) Age. The Site is a general audience site. Protecting children's privacy is
important to us. By using the Site you represent and warrant that you are
either 18 years of age or older,or using the Site with the supervision of a
parent or guardian. If you are under the age of 13, please do not submit any
personal information to us, and rely on a parent or guardian to assist you. We
do not knowingly or intentionally collect personal information from children
under age 13.
(f) Product Reviews. You may choose to submit a product review. If you post a
review, we will ask for your email address and geographic location. If you
submit a review, your geographic location will be visible to other users (your
email address will be kept private). Also, any personally identifiable
information that you submit as part of the review can be read or used by other
visitors to the Site. We are not responsible for any personally identifiable
information that you choose to submit as part of your review. We believe you
can post a helpful review without disclosing any personal information.
2. Information Use and Disclosure.
(a) Internal Use. We use your personal information to process your order and
provide you with customer service. We may internally use your personal
information to improve the Sites' content and layout, to improve outreach and
for our own marketing efforts (including marketing our services and products to
you), and to determine general marketplace information about visitors to the
Site. In order to facilitate such use and the other use described in this
Section 2, we may share your information with affiliates under Christy's Wigs
control.
(b) Communications with You: We will use your personal information to
communicate with you about the Site and your orders and deliveries. Also, we
may send you a confirmation email when you register with us. We may
send you a service-related announcement on the rare occasions when it is
necessary (for example, if we must temporarily suspend our service for
maintenance.) Also, you may submit your email address for reasons such as
to register for a contest or sweepstakes; to request us to notify you
of new brands, new product styles, or product sizes; or to sign up for
email newsletters and special offers. If you submit your email address, we use
it to deliver the information to you. We always permit you to unsubscribe or
opt out of future emails (see the opt-out section, below, for more details).
Because we have to communicate with you about orders that you choose to place,
you cannot opt out of receiving emails related to your orders.
(c) External Use. We want to provide you with excellent service and to offer
you a great selection. We do not sell, rent, trade, license or otherwise
disclose your specific personal information or financial information to anyone
other than to affiliates under Christy's Wigs' control, except that:
(i) As do most catalog and Internet retailers, we sometimes use others to
perform specific functions on our behalf. When we disclose information to these
service providers, we disclose information to help them to perform their
service. For example, in order to deliver products to you, we must share some
information. We partner with third parties (such as United Parcel
Service and the United States Postal Service) to ship products, to ensure
delivery, and so that we can obtain feedback, improve the quality of our
service, and measure and improve the quality of the service of the third party.
In the example of shippers, we provide them some personally identifiable
information such as your name, shipping address, email, and phone number.
(ii) Similarly, to help you buy products and provide customer service to you,
we must provide your credit card number to financial-services corporations such
as credit-card processors and issuers. When we submit your credit card number
for authorization, we use state-of-the-art data encryption to protect your
information. (More on this below in Data Security.)
(iv) We may disclose such information in response to requests from law
enforcement officials conducting investigations; subpoenas; a court order; or
if we are otherwise required to disclose such information by law. We also will
release personal information where disclosure is necessary to protect our legal
rights, enforce our Terms of Use or other agreements, or to protect ourselves
or others. For example, we may share information to reduce the risk of fraud or
if someone uses or attempts to use the Site for illegal reasons or to commit
fraud.
(v) We will not sell (or trade or rent) personally identifiable information to
other companies as part of our regular course of business. However, it's
possible that we might acquire or merge with or be acquired by another company
or that we might dispose of some or all of our assets. If that happens, your
personal information may be disclosed to another company, but that disclosure
will be subject to the Privacy Policy in effect.
(vi) We may share non-personal information (such as the number of daily
visitors to a particular web page, or the size of an order placed on a certain
date) with third parties such as advertising partners. This information does
not directly personally identify you or any user.
(vii) We may publicly disclose the names, cities and states, photos and/or
videos of the contest and sweepstakes winners.
The Site incorporates physical, electronic, and administrative procedures to
safeguard the confidentiality of your personal information, including Secure
Sockets Layer ("SSL") for all financial transactions through the
Site. We use SSL encryption to protect your personal information online, and we
also take several steps to protect your personal information in our facilities.
Access to your personal information is restricted.Only employees who need
access to your personal information to perform a specific job are granted
access to your personal information. Finally, we rely on third-party service
providers for the physical security of some of our computer hardware. We
believe that their security procedures are adequate.
While we use industry-standard precautions to safeguard your personal
information, we cannot guarantee complete security. 100% complete security does
not presently exist anywhere online or offline.
Upon your request, we will (a) correct or update your personal information; (b)
stop sending emails to your email address; (c) disable your account to
prevent any future purchases through that account; and/or (d) remove your
saved credit card information. You can make these requests by telephoning, or
emailing your request to Christy's Wigs' Customer Service Team 1-800-560-1110
or customerservice@christyswigs.com
Please do not email your credit-card number or other sensitive information.
As you might expect from us, the majority of information that we collect is
obtained through the Site, and this Privacy Policy applies only to that online
collection of personal information. We also may collect information offline,
where we also try to protect the privacy of your personal information. One
example involves someone calling us to place an order or to ask questions. When
someone calls, we will ask only for the personal information we need in order
to place the order or to answer the question. When we need to store information
(such as order information), we will enter it into our database through SSL
encryption. (See the Data Security section above for more information). Another
example involves faxes. If you fax something to us, we will act upon the fax
and then either store it a locked repository or we will shred the fax if there
is no need to retain the information. There are other ways we could learn of
personal information offline (for example, we suppose someone could send us a
letter including some return address information), and this Policy doesn't
discuss or try to predict all of those methods or uses. As we mentioned, we
will try to treat offline collection, uses, and disclosures consistently with
our relevant online practices.
If we change or update this Privacy Policy, we will post changes and updates on
the Site so that you will always be aware of what information we collect, use
and disclose. We encourage you to review this Privacy Policy from time to time
so you will know if the Privacy Policy has been changed or updated. If you have
any questions about the Privacy Policy, please contact us
at 1-800-560-1110 or customerservice@christyswigs.com.
COLLECTION AND USE OF INFORMATION
DATA SECURITY
OPT OUT/CORRECTIONS
OFFLINE COLLECTION, USE & DISCLOSURE OF INFORMATION
UPDATES TO THIS POLICY
Effective September 2015